Lavington Security Ltd is an independent retail security company providing man guarding and security guarding services and offer a broad range of personable, effective and bespoke security services.
We are a business of talented, driven and passionate people who enjoy working with companies and individuals who hold the same values of people, passion, exciting future and fresh thinking. We want to achieve the best possible standards. Our key standards are:
- World-Class service;
- Clear communication;
- Commercial awareness;
- Personal Integrity;
- Healthy Working strategies;
- Technical expertise;
- Quality procedures and management;
- Presentation & Image;
- Reliability;
- Professional Attitude & skills.
Each client may be completely different from each other but we have a dedicated team to provide the same quality and consistency to all our clients and customers.
We have many years experience of working in retail/store environments. We have supplied our services to a large portfolio of retail properties and have long running contracts with a number of retailers
Our clients create a challenging role for our guards so we have trained our guards to deal with the complexities surrounding these sites. It is necessary for the guard to take a friendly approach and engage with their community but to stay alert and vigilant to danger at all times to safe guard the staff and customers.
Where we can operate:
| Supermarkets | Convenience Stores | Restaurants/Coffee Shops |
| Fashion Stores | Department Stores | Discount Stores |
| Factory Outlets | Fruit & Veg Warehouses | Early Openings & Late Closings |
| Vintage Stores | Electronic Stores | DIY Supplies |
Retail Security Officers
To monitor the quality and integrity of our service we ensure that all of our security officers:
- Are Licensed
- Are fully trained and vetted
- Enhanced DBS checked
- Complete Communication, Literacy & Numeracy tests
- Carry I.D Badges
- Wear full identifiable security uniforms
- Undergo a comprehensive training programme
We screen our retail security guards in accordance to ensure they have an advanced DBS check as well as a referenced ten year work history. We believe in providing excellent customer service to our clients along with best security service. We allocate a dedicated client manager who is wholly responsible for ensuring the highest level of service delivery on site.
In store, a security operative should:
- Greet visitors to the premises in a friendly and courteous manner
- Act fairly and not discriminate on the grounds of gender, sexual orientation, marital status, race, nationality, ethnicity, religion or beliefs, disability
- Carry out his/her duties in a professional and courteous manner
- Behave with personal integrity and understanding
- Use moderate language, which is not defamatory or abusive, when dealing with members of the public and colleagues
- Be fit for work and remain alert at all times and develop knowledge of local services and amenities appropriately
